Little Bit Extra (littlebitextra.com) is a small, family-run online shop. Little Bit Extra is a trade name of Moore Creative Group LLC. In this policy, “we,” “us” and “our” mean Little Bit Extra, and “you” means anyone who visits our site or shops with us.

This policy explains what information we collect, why we collect it, who we share it with, and the choices you have.

Information we collect

Information you give us

Orders: your name, email address, phone number, shipping and billing address, and the items you buy.
Personalization: any names, dates, messages or photos you add to a personalized product.
Your account: your login details, order history, saved addresses and the designs you save to My Favorites.
Messages: what you send us through our contact form, including any photos you attach.
Email list: your email address, only if you choose to join our list.

Payment information
Payments are processed securely by Stripe and PayPal. We never see or store your full card number.

Information collected automatically
When you visit our site, we and our service providers may collect basic technical information, such as your browser, device type, IP address and the pages you view, using cookies and similar tools. You can manage non-essential cookies with the cookie settings on our site.

How we use your information

To process, print, ship and deliver your order, and to send order confirmation and shipping emails with tracking.
To answer your questions and help with returns, replacements or refunds.
To run your account and keep your favorites and order history.
To send our emails, only if you signed up. You can unsubscribe anytime using the link in any email.
To keep our site secure, prevent fraud and improve how the site works.
To meet our legal, tax and accounting obligations.

Cookies

Cookies are small files that help our site work, like keeping items in your cart and remembering that you’re signed in. Some optional cookies help us understand how the site is used. You can choose which optional cookies to allow in our cookie settings, and you can also block cookies in your browser, although parts of the site, like the cart and checkout, need them to work.

How long we keep it

We keep order information for as long as we need it to fulfill your order, handle returns or replacements, and meet our tax and accounting obligations. Account information is kept until you ask us to delete your account. If you join our email list, we keep your address until you unsubscribe.

Your choices and rights

Ask us for a copy of the personal information we hold about you.
Ask us to correct or update it. You can also edit your details in My Account.
Ask us to delete your account and personal information, unless we must keep it for legal reasons, such as order records.
Unsubscribe from our emails at any time.

Depending on the state you live in, you may have additional privacy rights. To make a request, contact us using the details below. We’ll respond as soon as we can and may need to confirm your identity first.

Keeping your information safe

Our site uses a secure, encrypted connection (HTTPS), and payments are processed by our payment providers, never stored on our site. No website can be 100% secure, but we take reasonable steps to protect your information.

Children’s privacy

Our shop is meant for adults. We don’t knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we’ll delete it.

Changes to this policy

We may update this policy from time to time. When we do, we’ll post the new version on this page and update the date at the top.

Contact us

Questions about your privacy, or want to make a request? Send us a message through our contact form.